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Roland Clan Forums > Fantom-S and Fantom-X > Help! 2nd octave velocity stuck

Mad-X (87)


07:06 GMT
7 February 2010
Hi guys,

I've had my Fantom-X8 for a few years now and it has sat in its place in the studio and never been moved.

Today I noticed that keys C#2 - G#2 always play at 100% velocity (hardest) no matter how lightly I touch them. While the notes around them will respond to touch properly.

I've tried a factory reset but that didn't work. Has anybody heard of this happening before? Is there anything I can do?

Thanks,
Kris
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Andy Keys (1061)
★ Moderator


10:36 GMT
8 February 2010
Hey Kris,

If a factory resert doesn't fix it, it sounds like a hardware issue. Hopefully it's something simple (& cheap) like key contacts.

I would suggest taking it to your nearest service centre to get it checked out.

Regards
Andy
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