Juno G - No output, no sound issue

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Juno G - No output, no sound issue

Postby kkd3031 » 16:16, 4 August 2016

Hello,

My Juno G does not generate any sounds from any of outputs including the headphone output.
If I bring the volume to maximum level on both Juno G and the keyboard amp, I can barely hear with a huge white noise, but I would say it's almost no sound.

I tried factory reset but it didn't fixed the problem.

Is there anything I could try/check or should I go to the service shop?
In case I need to replace any parts, anyone knows what part could be the one that needs to be replaced?

Thanks a lot!
kkd3031
 
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Re: Juno G - No output, no sound issue

Postby Leo Castro » 14:58, 7 February 2017

Hello, it is very difficult to know which part to change without knowing where the problem is. Have you tried if receiving midi data from another device there is sound? Is the local system on? Does the d-beam generate sound? Do the midi sequences reproduce? Is the sound gain within Menu / General / Audio set to 0db or is it too low?
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Leo Castro
 
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