Getting the runaround from Synthonia!
Posted: 15:26, 17 May 2016
I purchased a newly advertised Juno Stage sound set from their site two weeks ago, what downloaded was Juno Di patches and the Stage Bonus Cover patches that I already had from a previous order in double.
I contacted them, they sent me the same patches again. So I emailed a very detailed list of what is supposed to come with the package, as advertised on their website, and today I just got an email with all three of the same sets (Juno Di and two zip files of the Bonus patches) but NONE of the Leads or the other Covers that they advertise. :(
Anyone here speak italian and can talk to them on my behalf, I'm wondering if it's a language barrier?
https://www.synthonia.com/marketplace/r ... ads-detail
P.S. Before letting my Jupiter 80 go, I purchased their newly advertised Life on Jupiter Vol.1 pack and it was terribly incomplete, poorly documented... I know, I know... why did I take another chance? ugh.
I contacted them, they sent me the same patches again. So I emailed a very detailed list of what is supposed to come with the package, as advertised on their website, and today I just got an email with all three of the same sets (Juno Di and two zip files of the Bonus patches) but NONE of the Leads or the other Covers that they advertise. :(
Anyone here speak italian and can talk to them on my behalf, I'm wondering if it's a language barrier?
https://www.synthonia.com/marketplace/r ... ads-detail
P.S. Before letting my Jupiter 80 go, I purchased their newly advertised Life on Jupiter Vol.1 pack and it was terribly incomplete, poorly documented... I know, I know... why did I take another chance? ugh.