Free FA Overlays from Roland

Forum for Roland FA-06/08
diego
Posts: 16
Joined: 14:47, 15 August 2017

Re: Free FA Overlays from Roland

Post by diego »

I got mine in Israel. Had to talk to local dealer - and they only asked for the serial number of the Keyboard (and did not care that I did not even bought the keyboard directly from them). Took 2 weeks to get shipped to the store and I had to get them from there.

+1 to Roland for not making a fuzz about this and just shipping against a serial number (and patch v2. I do understand it's not trivial).
-1 to the local dealer - the overlays were mounted (not glued) into a display unit.
Hoifle
Posts: 3
Joined: 22:46, 31 December 2017

Re: Free FA Overlays from Roland

Post by Hoifle »

What's the advantage of the Overlays? Is it just to protect the surface?
Liquid
Posts: 86
Joined: 21:50, 13 February 2004
Location: Scotland
Contact:

Re: Free FA Overlays from Roland

Post by Liquid »

Hoifle wrote:What's the advantage of the Overlays? Is it just to protect the surface?
They are matt so don't reflect e.g. music stand lights and a much better contrast to read. Also cover the scratches!
diego
Posts: 16
Joined: 14:47, 15 August 2017

Re: Free FA Overlays from Roland

Post by diego »

Hoifle wrote:What's the advantage of the Overlays? Is it just to protect the surface?
I once cleaned the surface with a wrong cloth and now the surface is scratched. As I see this - this is a build defect, and I see these overlays as a "recall" as we see in cars. They found a defect in the equipment, and are fixing it for all customers.
neomad
Posts: 157
Joined: 15:06, 26 April 2017

Re: Free FA Overlays from Roland

Post by neomad »

Dankechon Roland Germany!
Received, up and running!
scramble
Posts: 88
Joined: 20:21, 16 November 2007

Re: Free FA Overlays from Roland

Post by scramble »

Did these ever turn up in the UK?
Skijumptoes
Posts: 681
Joined: 11:08, 21 June 2010

Re: Free FA Overlays from Roland

Post by Skijumptoes »

Yup, i got one pretty much in the first week i read that Roland were doing it in europe and i'm in the UK.
scramble
Posts: 88
Joined: 20:21, 16 November 2007

Re: Free FA Overlays from Roland

Post by scramble »

Did you just ask Roland UK?
Skijumptoes
Posts: 681
Joined: 11:08, 21 June 2010

Re: Free FA Overlays from Roland

Post by Skijumptoes »

Yeah i think i phoned them and they told me to email my address etc. from memory.

Yes, just checked my emails, i sent my mailing address and brief request for overlays for my model to:-

customers@roland.co.uk

And it appeared in the post few days later.
cda
Posts: 263
Joined: 23:04, 8 August 2014

Re: Free FA Overlays from Roland

Post by cda »

Thanks for posting this email address - I wrote to them a few days ago asking for an overlay and it arrived today. I can now see what the hell I am doing! What a relief.

Skijumptoes wrote:Yeah i think i phoned them and they told me to email my address etc. from memory.

Yes, just checked my emails, i sent my mailing address and brief request for overlays for my model to:-

customers@roland.co.uk

And it appeared in the post few days later.
CoppensHans
Posts: 12
Joined: 08:24, 19 May 2016
Location: Belgium - Europe

Re: Free FA Overlays from Roland

Post by CoppensHans »

I contacted Roland CE and they send me a order reference for my dealer but he is trying to charge me 49 euro for it.
I told him it should be free because its a designerror of the device.
Is he trying to rip me off?
cda
Posts: 263
Joined: 23:04, 8 August 2014

Re: Free FA Overlays from Roland

Post by cda »

They are free, so yes.
jimmy
Posts: 53
Joined: 00:57, 19 November 2013
Contact:

Re: Free FA Overlays from Roland

Post by jimmy »

I emailed RCM.parts@roland.com back in June about this, but never got a response.

How can I get this in Canada?
CoppensHans
Posts: 12
Joined: 08:24, 19 May 2016
Location: Belgium - Europe

Re: Free FA Overlays from Roland

Post by CoppensHans »

Email your Roland servicecenter. They will give you a reference which you can give your dealer to order the free overlays
harmonizer
Posts: 79
Joined: 15:22, 2 September 2018
Location: NJ, USA

Re: Free FA Overlays from Roland

Post by harmonizer »

For what it's worth, I just got my new FA-07 yesterday, and it included the overlays as part of the standard materials shipped in the box. One of the overlays included mention of the 2.0 upgrade.
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