New MC 101 = Subscription?

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AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

New MC 101 = Subscription?

Post by AlanCodger »

I recently bought an MC 101 and about to get a second one to replace my MC 707, I understand from another forum that the registration of the new Groovebox does allow me to get a year Zenology Pro Subscription? If os where because in the Roland Cloud ( registered already ) I see no Free plan upon registration of my unit.

Any tips?

Thanks
BrianMcClelland
Posts: 185
Joined: 22:39, 26 August 2020

Re: New MC 101 = Subscription?

Post by BrianMcClelland »

AlanCodger wrote: 20:03, 19 October 2021 I recently bought an MC 101 and about to get a second one to replace my MC 707, I understand from another forum that the registration of the new Groovebox does allow me to get a year Zenology Pro Subscription? If os where because in the Roland Cloud ( registered already ) I see no Free plan upon registration of my unit.

Any tips?

Thanks
Hi, AlanCodger! Brian from Roland Cloud here. There is a promotion for ZEN-Core hardware called ZEN-Core Fully Loaded that unlocks the membership. Here's the information page for the promotion, scroll down for the link to register your hardware and redeem the membership. Feel free to reach out to me direct if you need assistance. Thanks!

https://www.rolandcloud.com/news/zen-core-fully-loaded
AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

Re: New MC 101 = Subscription?

Post by AlanCodger »

HI and thank you for your reply.

Sadly it returned me an error while registering my 2 Units on the link you gave me such as 'Unable to register. Please contact customer support'

Mind you I already have succesfully register One MC 101 to the Backstage but I find these separate registrations confusing, on the Roland Cloud Activation link I see the KEY number which I don't hink I have OR ever being sent from the Backstage registration which is the main assistance for the hardware I believe.

How can I sort this out?

Thank you for your assistance
BrianMcClelland
Posts: 185
Joined: 22:39, 26 August 2020

Re: New MC 101 = Subscription?

Post by BrianMcClelland »

AlanCodger wrote: 10:26, 31 October 2021 HI and thank you for your reply.

Sadly it returned me an error while registering my 2 Units on the link you gave me such as 'Unable to register. Please contact customer support'

Mind you I already have succesfully register One MC 101 to the Backstage but I find these separate registrations confusing, on the Roland Cloud Activation link I see the KEY number which I don't hink I have OR ever being sent from the Backstage registration which is the main assistance for the hardware I believe.

How can I sort this out?

Thank you for your assistance
Hi, AlanCodger! Yes, I can assist with this. The separate registrations are for different things. One registration is for the warranty of the hardware, and the other registration is for the activation of The Roland Cloud content on your Backstage account. I'll reach out and connect with you direct to assist on activating the content for you. Thanks!
AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

Re: New MC 101 = Subscription?

Post by AlanCodger »

Thanks
Scottieboy
Posts: 12
Joined: 19:14, 14 October 2021

Re: New MC 101 = Subscription?

Post by Scottieboy »

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

Re: New MC 101 = Subscription?

Post by AlanCodger »

Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up
BrianMcClelland
Posts: 185
Joined: 22:39, 26 August 2020

Re: New MC 101 = Subscription?

Post by BrianMcClelland »

AlanCodger wrote: 17:53, 8 November 2021
Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up
Hey, Alan! On the page listed in the promo, there is a Key option and a Serial Number option. Have you tried both to register your hardware? I did add the promotion to your account as well. Are those bits working for you?
Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Hey, Scott! I can assist with this. I'll reach out to get a little info from you so we can get the promo attached to your account. Thanks!
AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

Re: New MC 101 = Subscription?

Post by AlanCodger »

BrianMcClelland wrote: 01:27, 12 November 2021
AlanCodger wrote: 17:53, 8 November 2021
Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up
Hey, Alan! On the page listed in the promo, there is a Key option and a Serial Number option. Have you tried both to register your hardware? I did add the promotion to your account as well. Are those bits working for you?
Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Hey, Scott! I can assist with this. I'll reach out to get a little info from you so we can get the promo attached to your account. Thanks!
Hi Brian thanks but I must be dumb or stupid, in that promo page there is a link to direct me to the registration page made by Serial OR Key, the Key is the one that suit me best I believe, it asked for the kind of product ( MC 101 ) and the Serial behind, nothing... no information are provided from my logged account , again I managed to register the unit only forthe warranty assistance but Unless I'm doing things wrong OR not reading the proper page is still away from me
BrianMcClelland
Posts: 185
Joined: 22:39, 26 August 2020

Re: New MC 101 = Subscription?

Post by BrianMcClelland »

AlanCodger wrote: 22:10, 14 November 2021
BrianMcClelland wrote: 01:27, 12 November 2021
AlanCodger wrote: 17:53, 8 November 2021

Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up
Hey, Alan! On the page listed in the promo, there is a Key option and a Serial Number option. Have you tried both to register your hardware? I did add the promotion to your account as well. Are those bits working for you?
Scottieboy wrote: 11:44, 8 November 2021 Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott
Hey, Scott! I can assist with this. I'll reach out to get a little info from you so we can get the promo attached to your account. Thanks!
Hi Brian thanks but I must be dumb or stupid, in that promo page there is a link to direct me to the registration page made by Serial OR Key, the Key is the one that suit me best I believe, it asked for the kind of product ( MC 101 ) and the Serial behind, nothing... no information are provided from my logged account , again I managed to register the unit only forthe warranty assistance but Unless I'm doing things wrong OR not reading the proper page is still away from me
Hi, Alan! Once the promotion has been added to your account, the content listed on the Zen Core Fully Loaded promotion page (the hardware coded Lifetime Keys for SDZ001-SDZ046) can be downloaded from Roland Cloud Manager. To locate the hardware coded Lifetime Keys, head to the hardware section on the left column of RCM, then select the MC-101/707 in the top row. From here, click on any of the SDZ001-SDZ046 packs to view the product page, then click the Get Lifetime Key to download the pack. Thanks!

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AlanCodger
Posts: 18
Joined: 23:02, 28 August 2021

Re: New MC 101 = Subscription?

Post by AlanCodger »

HI Brian, Thanks for your help : ) Look forward for an Editor .... kwim :)
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