Ultimate Member - Some Synths Not Authorized?

[EdGe]

While I can load the Juno 60, or Jup 8, JX3P, D50...synths like the System-8, SH-2, SH-101, 808 (haven't checked them all) when loaded claim they are not authorized, and attempting to authorize simply becomes a loop...saying I need to log into rolandcloud.com/account/signin...which doesn't seem to have any effect. Even after rebooting, logging in again, same issue with the same synths.

The System-8, for instance, is one which I have a life-time ownership...which is troubling considering Roland can 'giveth', and 'taketh' regardless one's status.

Has anyone had this issue?

Thanks!

[EdGe]

Okay - a reboot today, now they are all authorized....go figure...

[BrianMcClelland]

Hi, EdGe. Brian from Roland Cloud here. Yeah, we highly recommend restarting your machine after updating or installing Roland Cloud Manager or any of the instruments. Please feel free to reach out to us through the Contact Support portal in the top right menu in Roland Cloud Manager anytime, and we'll take care of you. Thanks! 😊

[EdGe]

Brian, thanks for the reply.

The PC was rebooted immediately after I discovered this.

It took a day, and another reboot, for things to work properly. Not sure what happened.

Thanks again!