RCM login issue with Safari
Posted: 08:36, 16 April 2024
Have you encounter the RCM login issue with Safari?
I must say a fact, I've encountered the issues so many times since I subscribed RC years ago! As an experienced pro audio users, I've never been imposed by a audio service provider in this kind of stupid service problems for so long time and I can stand bear it till now.
Today, when I find my RCM (in my MBP M1 Max under OS 13.6.6) won't act, I restart my system, it remains, then I downloaded the updated RCM to uninstall and reinstall it again (just like before....that was the experience to solve it), but the problem remains still: after I input my account info to RCM start page, error message on browser - 'Safari can't find the server'. Yes, I tried other actions including restart my computer, cleared the browser cache or even uninstall & reinstall again... thing is the same: I can't login my account through RCM.
It is apparent that Roland used a technology which is not stable and trouble free, so the problem will emerge sometime on some people's envrionment.
Why dose Roland solve it? I can't understand. I just want Roland can provide us a matured product and service, since we've paid lots of money in years, and it will impact our job and work.
Does anyone here have the same problem?
I must say a fact, I've encountered the issues so many times since I subscribed RC years ago! As an experienced pro audio users, I've never been imposed by a audio service provider in this kind of stupid service problems for so long time and I can stand bear it till now.
Today, when I find my RCM (in my MBP M1 Max under OS 13.6.6) won't act, I restart my system, it remains, then I downloaded the updated RCM to uninstall and reinstall it again (just like before....that was the experience to solve it), but the problem remains still: after I input my account info to RCM start page, error message on browser - 'Safari can't find the server'. Yes, I tried other actions including restart my computer, cleared the browser cache or even uninstall & reinstall again... thing is the same: I can't login my account through RCM.
It is apparent that Roland used a technology which is not stable and trouble free, so the problem will emerge sometime on some people's envrionment.
Why dose Roland solve it? I can't understand. I just want Roland can provide us a matured product and service, since we've paid lots of money in years, and it will impact our job and work.
Does anyone here have the same problem?