Roland Clan Forums

The best course of action might be to reach out through customer support, we will happily get you a previous version while we get this all figured out. I can confirm this. Everything is working fine here again after v2.0.3 was replaced by v2.0.2. Thanks for the quick support! Of course! I apologize...

I’m sorry to hear you’re both facing these problems. Along with MINDKeys, many users have already this issue to customer support, and they’re actively investigating it. We hope to have a solution for you very soon. @JSRoland1031 It would be great if there was a way to revert to the previous version...

@JSRoland1031 Seems i am not the only one, not good for the image... Hope this is P1 for Roland, I was trying to see if i can depend on Roland Cloud for tracking duties as it is simpler than connecting the Fantom all the time... Can't even imagine depending on this live... I am having the same issu...

Hey MINDKeys, it’s Jon from Roland Cloud. I’m sorry to hear you’re experiencing this issue. Could you please provide me with more details about the nature of the problem? What triggers the crash? Does it occur immediately after loading ZENOLOGY? Also, please let me know the type of machine and opera...

fizzyfizz wrote: ↑22:55, 26 January 2025 Yes, that did the trick. Thank you :)

You got it! Happy to help.

Hey fizzy! In the bottom right hand corner of the Juno-60 and Juno-106 is the effects rack of the synth. When Chorus is enabled, the tone knob adjusts the quality and analog presence of the Chorus effect. If you turn the knob to the left, it should turn off the analog hiss you are hearing.

Hey Johnghadimi! Jon from Roland Cloud, this would be an amazing addition and it's only a matter of time before it gets added to the collection. We have some releases planned for this year that we are excited to share with everyone, so stay tuned for those. But in the meantime I added this suggestio...

I downloaded the demo and then uninstalled and wanted to do the $2.99 a month plan Core membership but those option have now disapea https://drive.google.com/file/d/1vqX-wcB0Y_tI8gDsDQDVOdlYyZnby2_O/view?usp=drive_link red Hello again Deadeyes! Jon from Roland Cloud. You can sign up for different m...

Have a PC inside I dabble on and a Tablet in my Studio Hey Deadkeys! Jon from Roland Cloud here. You are allowed to have put to 5 devices attached to one account. If you need to remove a device from your account, you can use Roland Cloud Manager to un-sync that device. In Roland Cloud Manager, clic...

I have claimed my loyalty rewards, the status of those two items is "claimed". What happens, if I cancel my Ultimate subscription? Can I keep and use them without my monthly Ultimate subscription or there is another status which I have to wait for? Thanks for your help in advance. Hey. Di...

I am trying to run my Roland instruments on GarageBand and I keep getting a message that says "Authorization Error - RCM Service not connected. Error connecting to Roland Cloud Manager Service." This makes no sense because I am logged into my accounts and my Roland Cloud membership is act...

Jon, Thank you sooo much for the reply, but I am unsure what you are referring to with "finding it's way into the next update." The product works awesome for me the way it is, in my current DAW and Mac OS; both the XV-5080 and SRX world have been great products for me. I own many real ROM...

OK, So I am on High Sierra (10.13) and have a pretty substantial investment in both hardware and software. A new version of the Roland cloud manager that only runs on 10.14 came out and I have NO intention on running a newer OS anytime soon. So although everything is currently working I started to ...

Hi. I'm trying to use the Step LFO to retrigger a Drum kick sample as long as keyboard key is pressed but can't find how to do this. Help would be appreciated. Txs!! Hey luke101! Jon from Roland Cloud here. Just so I'm clear, your intention is to use the step LFO to trigger a kick sample in ZENOLOG...

Hi in Zenology Pro i found out it is very time consuming to build my own Banks out of bought Soundpacks, you can only save 1 sound in one process it is not possible that you can select more than one sound to transfer. For every Sound (source and target) you have again to search for the Bank and Sou...